Around 30 people attended with 12 HEI’s
represented (including Dr Justyna Maciag from Jagiellonian University in
Krakow) plus colleagues from Further Education, industry, private companies and
the NHS. The seminar consisted of a presentation about SHU’s journey to develop
their Continuous Improvement Service, with an interactive workshop element that
showcased a couple of tools and techniques that SHU have found work really well
for their service (Personas and an alternative approach to SIPOC).
The seminar received excellent feedback from attendees, both on the day and
online following the event – some highlights include:
“I found the workshop really informative
and inspirational – it was great to meet such a great bunch of knowledgeable
people and to learn from your experience” “The level of professionalism shown today
was impressive – you’ve delivered better training than we’ve received from
commercial providers” “I could bring my manufacturing clients to
be trained by you and it would blow their minds – and they have very high
standards. You are a class act” “What a brilliant continuous improvement
story”
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